Help Desk Administrator

The Help Desk Administrator Permission grants access to the following functions:


Create, Manage and View Help Desk Tickets

Use the "Create a Help Desk Ticket" function




View Help Desk Tickets

The View Help Desk Tickets Permission grants access to the following functions:


View of Support Summary"

Use of "Report an Issue"



No Permissions

Having no Permissions allows access to the following functions:


Use of "Report an Issue"



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