Support
Help Desk Administrator
The Help Desk Administrator Permission grants access to the following functions:
Create, Manage and View Help Desk Tickets
Use the "Create a Help Desk Ticket" function
View Help Desk Tickets
The View Help Desk Tickets Permission grants access to the following functions:
View of Support Summary"
Use of "Report an Issue"
No Permissions
Having no Permissions allows access to the following functions:
Use of "Report an Issue"
Page ID:5479-5356-2399